Note!
1. All payments must be made online. No cash transactions are accepted.
2. Equipment once delivered cannot be exchanged or returned, except in the case of verified damage.
3. Damaged or defective items must be reported immediately with a complete unboxing video (no cuts or edits).
4. Dispatch and delivery will be completed within 2 business days after payment confirmation.
Welcome to promptech Solutions, your trusted partner for IT hardware rentals, sales, and services. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.
promptech Solutions provides a wide range of IT equipment, including laptops, desktops, printers, servers, and networking devices for both rental and purchase. All services are subject to availability and agreement between the customer and promptech Solutions.
Customers must provide accurate billing and delivery information while placing orders. All transactions must be completed through approved online payment modes. promptech Solutions reserves the right to decline or cancel orders if incomplete or invalid details are provided.
Rental duration, equipment handling, and return policies will be clearly mentioned in the rental agreement. Any damage to the equipment during the rental period will be the customer’s responsibility, and repair or replacement charges may apply.
Products purchased from promptech Solutions come with standard manufacturer warranties where applicable. For rented products, technical support is provided throughout the rental duration as per the service agreement.
We aim to deliver and install products promptly at your specified location. Delivery timelines may vary based on product availability and destination. promptech Solutions is not responsible for delays caused by third-party logistics or unforeseen circumstances.
Your personal and business information is collected solely for order processing and customer support purposes. promptech Solutions ensures data protection in compliance with applicable laws. Refer to our Privacy Policy for more details.
All logos, brand names, images, and content displayed on this website are the intellectual property of promptech Solutions. Unauthorized copying, modification, or reuse of any content is strictly prohibited.
promptech Solutions shall not be held liable for any direct, indirect, or incidental damages arising from the use of our website, services, or products. All services are provided “as is” without any warranties beyond those expressly stated.
Customers agree to indemnify and hold harmless promptech Solutions, its employees, and affiliates from any claims or losses arising out of improper use of our equipment, breach of agreement, or violation of applicable laws.
promptech Solutions reserves the right to suspend or terminate any service or agreement without prior notice if the customer fails to comply with these Terms and Conditions or engages in misuse of the equipment.
These Terms and Conditions may be updated or modified periodically. Changes will be effective immediately upon posting on our website. Customers are encouraged to review this page regularly for updates.
If you have any questions or concerns about these Terms and Conditions, please contact us:
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At Promptech Solutions, we specialize in
providing reliable IT hardware rentals,
sales, and services for businesses across
Tamil Nadu, Pondicherry, and Bangalore
With a focus on quality, performance
and prompt service, we help companies
enhance productivity through
cost-effective technology solutions.
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